Totango
Provides a customer success platform with AI-driven customer engagement, retention, and analytics solutions for video streaming platforms.
SOLUTIONS
Totango offers a customer success platform with AI-driven customer engagement, retention, and analytics solutions. Their platform provides tools for customer segmentation, lifecycle management, and real-time insights.
ABOUT THE COMPANY
Totango is a California-based technology company founded in 2010. The company provides a customer success platform with AI-driven customer engagement, retention, and analytics solutions for video streaming platforms. Totango's platform helps businesses enhance customer engagement, personalize messaging, and gain insights into customer behavior. Notable customers include SAP, Zoom, NTT Data, Monster, and Workfront. With a strong focus on innovation and customer success, Totango continues to lead the customer success market.
FINANCES
Totango has raised $75.6 million over four funding rounds. Investors include Canvas Ventures, Pitango Venture Capital, and BGV. Totango generates revenue through subscription fees for its success platform and additional services.