Freshworks

Provides AI-driven CRM solutions for customer engagement, sales automation, and support for video streaming platforms and businesses.

Founded

2010

Employees

100+

Customers

Cisco, Honda, Bridgestone, Hugo Boss, Toshiba

Funding

$484M

Funding Rounds

8

Categories

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SOLUTIONS

Freshworks offers AI-driven CRM solutions for customer engagement, sales automation, and support. Their platform provides tools for lead management, email marketing, helpdesk, and analytics.

ABOUT THE COMPANY

Freshworks is a California-based technology company founded in 2010. The company provides AI-driven CRM solutions for customer engagement, sales automation, and support for video streaming platforms and businesses. Freshworks' platform helps businesses manage customer relationships, automate sales processes, and provide excellent customer support. Notable customers include Cisco, Honda, Bridgestone, Hugo Boss, and Toshiba. With a strong focus on innovation and customer success, Freshworks continues to lead the CRM market.

FINANCES

Freshworks has raised $484 million over eight funding rounds. The company went public in 2021, trading on NASDAQ under the ticker symbol FRSH. Freshworks generates revenue through subscription fees for its CRM solutions and additional services.

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