Zendesk

Provides a CRM platform with AI-driven customer support, engagement, and analytics solutions for video streaming platforms and businesses.

Founded

2007

Employees

100+

Customers

Slack, Uber, Shopify, Zoom, Peloton

Funding

$86M

Funding Rounds

7

Categories

Depts likely to use:

OTT functionality:

Type:

SOLUTIONS

Zendesk offers a CRM platform with AI-driven customer support, engagement, and analytics solutions. Their platform provides tools for ticketing, live chat, knowledge base, and customer analytics.

ABOUT THE COMPANY

Zendesk is a California-based technology company founded in 2007. The company provides a CRM platform with AI-driven customer support, engagement, and analytics solutions for video streaming platforms and businesses. Zendesk's platform helps businesses manage customer interactions, resolve issues, and gain insights into customer behavior. Notable customers include Slack, Uber, Shopify, Zoom, and Peloton. With a strong focus on innovation and customer success, Zendesk continues to lead the CRM market.

FINANCES

Zendesk has raised $86 million over seven funding rounds. The company went public in 2014, trading on NYSE under the ticker symbol ZEN. Zendesk generates revenue through subscription fees for its CRM platform and additional services.

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