Using a second screen while watching TV encourages more TV
viewing and gives people more exposure to - and the opportunity to
respond to - TV ads, a new study has revealed.
'Screen Life: The View from the Sofa' is a new study carried out
for Thinkbox
by COG Research examining the context of multi-screening (watching
TV and simultaneously using an internet-connected device such as a
laptop, smartphone or tablet).
The Screen Life research used a combination of research
techniques. It examined over 700 hours of TV viewing gathered from
filming the living rooms of 23 multi-screening households in the UK
for a week. This footage then underwent psycho-physiological
analysis to examine actual programme and ad break engagement. This
was coupled with self-reporting from the households involved using
COG's award-winning digital ethnography technique*; a laboratory
test to examine ad recognition; and online research among 2,000
people with TV and online access.
Key findings include:
Multi-screening keeps viewers present for ad
breaks
- People in the sample were more likely to stay in the room or
not change the channel during the ad break if they were
multi-screening. Multi-screening viewers stayed in the room for 81%
of ad breaks; viewers not multi-screening stayed in the room for
72%.
- 31% of people in the UK (with access to TV and the internet)**
have chatted about TV programmes or ads on a second screen; this
rises to 56% for 16-24s
- 22% chatted via text; 18% via social media; 10% via mobile
messenger services.
Multi-screening encourages more TV viewing
- On average, when only one person was in the room and was
multi-screening, 64% of their TV viewing sessions lasted for longer
than 15 minutes. This compares to 47% when watching with no
accompanying activity.
- When two people were present, as expected, due to increased
interaction the figures were lower. 41% of viewing sessions were
for longer than 15 minutes when multi-screening compared to 37%
when watching with no accompanying activity.
Multi-screening does not affect ad
recognition
- In a laboratory test where participants were invited to watch
TV and/or use a laptop without being made aware they were to be
tested on TV ad recognition, there was no significant difference in
the level of ad recognition between people when multi-screening or
only watching TV.
Multi-screening brings people closer to TV
- Participants in the Screen Life research reported that
multi-screening - like other new TV technologies, such as digital
recorders - makes them feel closer to TV as it enables them to
research what they watch, share with online friends and
participate.
Multi-screening appears to encourage more shared and
family TV viewing
- Interviews with households that took part in Screen Life showed
that partners and children are more likely to keep a TV viewer
company if they can multi-screen - whereas previously they might
have not stayed in the room.
Multi-screening is establishing itself in the living
room
- People have always multi-tasked when watching TV;
multi-screening is the latest accompaniment
- 86% of people in the UK (with access to TV and the internet)**
have ever multi-screened
- 34% of the sample claim to multi-screen regularly
Neil Mortensen, Thinkbox's Research and Planning
Director: "Multi-screening is a huge benefit and
opportunity for TV advertisers. Not just because it encourages
people to watch more TV and more ad breaks - and does not adversely
affect ad recognition - but because viewers now have the ability to
act on what they see immediately. We've always multi-tasked in
front of the TV but two screening is an incredibly complementary
accompaniment."
Linear TV viewing figures in the UK for 2011 equaled the record
high set in 2010. The average viewer watched 4 hours, 2 minutes of
linear TV a day in 2011 (28 hours, 14 minutes a week), according to
the Broadcasters' Audience
Research Board (BARB).
This strong performance underlined viewers' preference for
watching TV as it is broadcast and on a TV set whenever
possible. Commercial TV channels (i.e. non-BBC channels) were
responsible for maintaining the record viewing level, accounting
for 64% of all linear TV viewing, an increase of 1.3% points on
2010. For the younger 16-34 audience this rises to 72%.
Thinkbox was among the first to identify and study the emerging
phenomenon of multi-screening in its 2010 Tellyporting study with
Decipher. This new research launches a series of Thinkbox studies
under the banner of 'Screen Life'. The series will examine the way
that people interact with TV today across multiple screens. For
more on Thinkbox research, visit www.thinkbox.tv.