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Since 1999 TiVo has been leading the world in user experience solutions for digital video recorders. In this session, Charles Dawes will share insights from the company in how they developed their latest generation of the iconic TiVo UX for a new set of customer requirements that extend to other devices (including OTT) and new user behaviours like binge watching. He’ll also tell us how the team at TiVo has built upon new discovery technologies

The Sony Crackle AVOD service is currently published in three languages, across twenty countries and is available on twenty eight devices. The service has been live since 2007 but in recent years the Crackle product team recognized that consumer consumption patterns had shifted dramatically. The response was to undertake a major overhaul to the Crackle consumer experience. The underlying hypothesis was that viewers, especially those watching on larger screens, valued the serendipity of live TV

In Ryan Wilkerson’s own words:
Virtual Reality (and its AR/MR cousins) are poised to not only revolutionize content platforms but also expand the opportunities for storytellers in ways that we can hardly yet fathom. The popular adoption of this nascent medium poses an exciting set of challenges to the UX designer not least of which is how we develop compelling, natural experiences and interfaces that make use of dimensional space while acknowledging foundational UX principles.

Oliver Davies, UKTV’s Head of Digital Products, takes a look at the evolution of the broadcaster’s video-on-demand services. From Dave OD in 2011 to today’s award-nominated UKTV Play, it has taken a reinvention of the team along the way to achieve the product’s current strong position. Davies and his colleagues have encountered branding head-scratchers, navigation challenges and some grand adventures in DRM in their unswerving quest for the perfect user experience!

James Jackson explains how the UK’s biggest TV service is opening catch-up and on-demand to new audiences, helping tackle digital divides and setting new standards for connected TV.
Freeview Play delivers free access to VOD services from the UK’s leading broadcasters through a growing range of TVs and set-top-boxes. Building on international standards, Freeview Play adds enhanced metadata functionality to enable the easy discovery of content and applications. As the first service worldwide to adopt

One year on from the launch of ITV Hub, Paul Kanareck, ITV’s Group Director of Online, evaluates some of the key creative and commercial choices faced by broadcasters and OTT service-providers when it comes to product development: how much experimentation is possible when testing new products and price models? Do different content types play better on different devices? And what VOD-related decisions will ITV itself be making over the next few years?

Kerensa Samanidis from the BFI, Phil Mordecai from Curzon Home Cinema, Marnie Watson from Wuaki.tv and Efe Cakarel from MUBI come together to give us a short history on simultaneous theatrical and VOD release. They’ll discuss whether VOD services should begin to explore day and date release as part of their overall content acquisition strategy, if so how this offering can be marketed and promoted and what effect, if any, this might have on the

Reporting from the Future of Television

VOD Professional contains news, reviews, interviews and analyses from the future of TV. Online video is at a pivotal moment in its evolution and our focus is on writing about monetisation, product development and the people – from service-providers and vendors alike – who help bring brilliant content and services to our screens.

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Consulting & VUIX Library

We have 15 years of experience in working on strategic consulting projects for Netflix, Sony Pictures, Virgin Media and a host of commercial and public service broadcasters in Europe, North America, APAC and MENA. Drop us a line if you need some help or just want to have a geek-out about the industry! And if you’re a product developer, check out our VUIX Library resource which tracks over 500 VOD products, across platforms, from all over the world.

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